Backstage With A Travel Agent

Backstage with Travel Agent Wendy Montebello

Today we are talking with travel agent Wendy Montebello. We are going to take you backstage and discuss the key role of travel agents, and how to get the most out of your cruise booking experience.

Here’s a list of some of the questions we’ll be asking Wendy

1. What is the key role of a travel advisor? What do you do for your clients? 
2. Should a first-time cruiser book with a TA?
3. What question can someone ask a travel agent when getting to know them and making sure they are the right fit?
4. Do you charge for your services, and how do you make your money? 
5. How do you help your clients select the right travel insurance? 
6. What are some things cruisers need to be aware of right now when booking a cruise?
7. Does it bother you when someone asks a lot of questions?
8. Are changes easily made when requested? 
9. Do cruisers give up control when they book with a TA?
10. If you’ve already booked a cruise through the cruise line, can you switch it to a travel agent?
11. Are points with the cruise lines accumulated when using a travel agent?
12. What’s the difference between a PVP (who works for the cruise line) and a travel agent? What can/can’t a PVP do?

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Stay In Touch

Thanks so much for listening! We hope you’ve enjoyed this podcast and we’d love to hear from you! Please feel free to direct message us on Instagram or Facebook with your thoughts, or just check in to see what we are up to on those platforms. We have lots of fun on Instagram, and we have a wonderful welcoming cruising community on Facebook. Be sure to check those out.

Need a travel agent?

Looking for a good travel agent? Contact our travel agency partner, Montebello Dream Vacations & let them know you were referred by CruiseTipsTV when you call. Wendy will match you with the best agent for your needs. Phone number is on the website. 

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