The luxury brand adds additional options to its cash refund policy
More rebooking options
(Monaco – March 6, 2020) Following the relaxation of Silversea’s cancellation policies for the benefit of guests, launched on March 5th, the leading ultra-luxury cruise line is going further by also embracing the Royal Caribbean Group’s ‘Cruise with Confidence’ initiative. Guests on cruises departing before July 31st, 2020 now have the additional option of cancelling their voyage as late as 48 hours prior to sailing.
Silversea’s existing cancellation policy offers guests long-term peace of mind on all sailings departing between June 1st and December 31st, 2020, while the ‘Cruise with Confidence’ policy covers upcoming voyages in the coming weeks.
“Silversea always strives to exceed our guests’ expectations and we appreciate how the fluid Covid-19 situation requires unprecedented flexibility in booking and cancelling our voyages, to ensure our guests can make the right choice for them at the right time,” said Roberto Martinoli, CEO of Silversea. “This is why we welcome RCCL’s incredible ‘Cruise with Confidence’ programme, as it allows us to offer additional options to all guests currently booked on a Silversea sailing.”
Thanks to the addition of the ‘Cruise with Confidence’ options to the existing Silversea cancellation policies, Silversea is now offering one of the most comprehensive rebooking policies in the industry.
For all voyages departing before July 31st, 2020, including both existing and future bookings, the new ‘Cruise with Confidence’ policy will enable travellers to cancel their sailings as late as two days before departure, providing guests with a Future Cruise Credit. For all sailings departing after July 31st until December 31st, 2020, a 30-day prior to sailing cash cancellation option will be in place. Guests booked on sailings between June 1st, 2020 and July 31st, 2020 will have a range of options from which to choose.
Please refer to www.silversea.com for all applicable terms and conditions.