Norwegian Cruise Line Cancels Sailings Through July 2020
Norwegian Cruise Line announced the extension of their suspension of sailing in a statement on their website. This follows their April announcement of cruise cancellations through June 2020.
The announcement states: “The safety, security and well-being of our guests, crew and communities we visit is our number one priority. Our suspension that was for voyages embarking March 13 to June 30, 2020 has been extended to now include all voyages embarking through July 31, 2020.”
Refunds and Future Cruise Credits
What to do you if your sailing is affected by the Norwegian Cruise Line Cancels Sailings announcement?
Guests who had an active reservation on one of the suspended cruises will automatically receive a 125% refund of their cruise fare in the form of a Future Cruise Credit (FCC) which can be applied towards any Norwegian Cruise Line voyage through December 31, 2022.
The announcement states: Guests who prefer to not take advantage of a future cruise credit for suspended sailings scheduled to embark beginning July 1 – July 31, can elect to receive a lesser refund to the original form of payment 90 days after submitting a Refund Form on June 8, 2020 at [9:00]AM Eastern Standard Time. Refund requests must be submitted by no later than 11:59 pm EST on June 19, 2020.
Guests can also transfer their Future Cruise Credit to someone else, by following the instructions in the Frequently Asked Questions area. The line states: “Effective May 18, 2020, the full value of the original FCC is transferable. In order to transfer an FCC, and in an effort for us to best assist you quickly, please follow the instructions”.
What you can & can’t use your Future Cruise Credit “FCC” for:
The original, full value FCC can be applied and used for the following:
- Voyage Fare
- Government Fees and Taxes
- Pre-paid service charges
- Beverage or dining gratuities (if part of the Free At Sea promotion selection)
- Air purchased through Norwegian Cruise Line
- Hotel purchased through Norwegian Cruise Line
- Cruise tours purchased through Norwegian Cruise Line
- Pre-booked and pre-paid shore excursions
- Essentials, Booksafe Standard or Platinum Travel Protection insurance (if purchased on the original suspended reservation)
The FCC cannot be applied or used for the following:
- Dining/beverage packages that are not part of the Free At Sea program
- Internet packages that are not part of the Free At Sea program
- Shore excursions booked while onboard
- Onboard credit
- Water/soda packages
- Bottles of wine
- Bon voyage gifts and celebration packages
- Photo packages
Incentive to re-book soon
The line continued: “We’re also giving an additional 20% discount when you book by May 15, 2020 using your Future Cruise Credit on cruises embarking October 1, 2020 – December 31, 2022!”
For more information about the news that Norwegian Cruise Line Cancels Sailings, and other questions check NCL’s Frequently Asked Questions section on their website.
Norwegian Cruise Line also recently changed their mini-suite staterooms to “Club Balcony Suites”. Details on the change are outlined in article by Cruise Radio. The article states: “The change, being made across the fleet, is a minor one in some ways: The staterooms formerly known as Mini-Suites are being re-branded as Club Balcony Suites. The rooms themselves won’t change, but several new perks will be provided to guests who opt to book the category.”
Norwegian’s “Peace of Mind”: Flexible Booking Policy
Norwegian’s Peace of Mind booking policy allows passengers flexibility as follows:
- For all cruises through September 30, cancel up to 48 hours prior to your vacation start date and receive a Future Cruise Credit (FCC) for sailings through December 2022.
- The FCC may be used for sailings that embark on or before December 31, 2022. The new booking must be made within one year of the cancellation date.
- For all cruises October 1 and beyond, you can cancel for a full refund up to 120 days before your cruise.
About Norwegian Cruise Line Holdings Ltd.
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands. With a combined fleet of 28 ships with approximately 59,150 berths, these brands offer itineraries to more than 490 destinations worldwide. The Company will introduce nine additional ships through 2027.
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