Are cruise buffets a thing of the past?
There’s been a lot of talk, (and speculation) about cruise buffets, and whether they will be a thing of the past! We anticipate there will be a variety of ways cruise lines re-purpose buffet space, and in this video, we discuss three of them. Of course, this is all just guess work right now, but as the cruise lines formulate their return to service plans, we’re sure to see lots of buffet options and innovations!
Keep in mind, WE DON’T KNOW – THIS is all just brainstorming based on the info from cruise line executives.
Royal Caribbean says…
Royal Caribbean International announced last week might be doing away with its traditional buffet service when sailings finally resume, in light of health and safety concerns. Of course, the quickly retracted (keep reading…we’ll get to this) their stance on this after guests raised their voices, but the reality is, buffets will likely NOT exist as we know them for at least a little while, when cruises resume.
Cruise line president and CEO Michael Bayley reportedly revealed that that the self-serve dining system will likely change, at least for a little while, when operations ultimately resume.
Though boundless buffets are a signature hallmark of the cruise ship experience, CEO Michael Bayley assured that passengers would still be provided with a plethora of dining options.
“I think in the beginning, there will not be a buffet…that’s how I see it,” Bayley said during a recent Coffee Chat call, Cruise Critic reports.
“We will utilize the space, we will utilize the Windjammer [buffet area], but in all probability, it won’t be a classical buffet,” Bayley was quoted as saying. “It will be something more akin to a restaurant.”
The line later “retracted” the certainty of this statement on May 20th.
Royal Caribbean Cruises Ltd. Chairman and CEO Richard Fain clarified intentions for the buffet by stating:
“It doesn’t mean that you don’t have a buffet,” stated Fain, elaborating on the idea that the Windjammer buffet concept could be KEPT, but with table service instead of guest served stations with shared utensils: “I think it’s very likely that you’re not going to see that on land or sea,” he stated- referencing shared serving utensils.
If you read carefully, you’ll notice that Fain’s “softening” isn’t really that different from the original buffet adaptation mentioned by Bayley. It’s still “more akin to a restaurant”, essentially. But, with modification for reduced touch points.
What Princess had to say in their health advisory
Back in April, Princess cruises released a thorough health advisory giving a peek of how guest life may look on their ships. They simply stated:
“Wherever possible, staff servers guest and crew food stations, including the buffet and ice cream machines. Where not possible due to layout restrictions, dedicated personnel are posted to monitor these stations and ensure they are cleaned and sanitized in a timely manner. In any self-service areas that remain, serving utensils will be replaced on a frequent basis.” Read the entire release here.
Princess will likely modify these statements as they continue to work with authorities to propose new guidelines that meet expectations in time for their return to sail date.
What will dining look like? Here are some possibilities:
- Buffet layout the same, with staff serving: this is something several cruise lines already do. Holland America for example, typically has staff served buffets. This would feel a bit more like a cafeteria setup, but offer guests the same variety of food, and food stations.
- Food court: Picture the “food court” and your local mall. You approach a counter, place your order, and it’s prepared for you while you wait. There are different “food stations” and guests have no contact with the food until it’s served to them.
- Convert to restaurant: We think this likely option will be easiest for cruise lines to adapt to, and will make good, immediate use of buffet space. Cruise lines like Princess Cruises convert some of their space to restaurants in the evening, where guests can sit, and be served from a menu. Restaurants like Planks and Steamers on Princess execute this concept well, and give the cruise line opportunity to offer more specialty dining with less crowding.
- Glass partitions: It will be interesting to see if glass partitions become common between guests and food service workers on cruise ships, as they have on land, at places like grocery stores and hardware stores. We have no idea if this concept is on the table, but it’s possible.
- Social distancing in the restaurants: While cruise lines are still adapting to changes, we’re sure to see reduced seating in the buffet spaces, to limit person to person concept. Cruise lines may remove tables to create that space, or simply block off tables to create that space.
Princess Cruises Health Advisory: https://cruisetipstv.com/new-princess-cruises-health-advisory/
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