Princess Cruises cancellation of Alaska Gulf Voyages, and Land and Sea Program announced, and temporary pause of operations extended
Princess Cruises President, Jan Swartz, today announced an extension to the line’s cruise suspension with the confirmation of further cruise cancellations. Swartz confirmed that all Global Operations wiil remained paused on voyages through June 30th, 2020.
This Princess Cruises cancellation announcement comes just one day after Carnival Cruise Line announced cruise cancellations through late June, 2020. The announcement also follows the CDC’s April 10, 2020 extension and modification of their earlier announced No Sail Order, which continues until the earliest of three conditions situations occur:
- First, the expiration of the Secretary of Health and Human Services’ declaration that COVID-19 constitutes a public health emergency.
- Second, the CDC Director rescinds or modifies the order based on specific public health or other considerations.
- Or third, 100 days from the date of publication in the Federal Register.
Historic Changes for the Alaska Season
For the first time in it’s history, the line also cancelled their 2020 summer season for Alaska Gulf Cruise and Cruise Tour programs. Swartz stated: “the shortened summer season has made it simply not viable to operate our 5 Princess Wilderness Lodges, all our trains, and all of our buses throughout Alaska in 2020. We deeply regret we will not be able to employee the 3500 teammates that help show us the Greatland each summer.”
Swartz continued “we remain optimistic that Emerald and Ruby Princess will still be able to offer round-trip cruises from Seattle to Alaska in the late summer”.
Enchanted Princess European Launch Delayed
Swartz continued: “Due to significant impact the outbreak has had on Italy and the line’s shipbuilding partners, we regret to announce that we must also delay the launch of our newest ship, Enchanted Princess”.
Enchanted Princess was due to sail it’s inaugural season beginning mid-June 2020. No new launch date for Enchanted Princess was confirmed at the time of the press release.
Two Cancellation Options
Princess Cruises is offering two cancellation options. Guests currently booked on these canceled voyages, who have paid in full, will receive a Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid and, as an added incentive, an additional 25% FCC.
Guests must use their credits on a cruise that sails on or before May 1, 2022. No action is required for guests to receive this offer and they will be notified by e-mail once the credits have been issued.
Alternatively, guests can receive a full refund for all monies paid in full on their booking through this online form. Requests must be received by May 31, 2020, or they will receive the Future Cruise Credit option.
Guests who have not yet paid in full will receive a refund of all monies paid.
Travel Agent Commissions
Princess also confirmed they will protect travel advisor commissions on bookings for cancelled cruises that were paid in full, in recognition of the critical role travel advisors play in the cruise line’s business and success.